Questions buyers ask before the first order

No. This is a quotation catalogue. Every compound is quoted per lot, because the specification, the packing and the commercial terms are agreed with the order rather than published as a list price. Send the CAS number and the quantity you need and a written quotation follows.

It depends on the compound and on what you can consume in a season. A trial quantity is the normal first order and is quoted separately from a production lot. The standard packing sizes on each page describe how the material is filled, not the smallest quantity we will discuss.

Yes. A sample is drawn from a released lot and carries the same certificate as a commercial lot, which is the point of taking one — you are approving a specification rather than a one-off batch.

A certificate of analysis and a safety data sheet. The certificate is batch-specific and reports identity, assay and isomeric ratio against a named method, so your incoming inspection can repeat the same measurements.

It is written into the release specification and reported on the certificate. Where the product name already carries a stereodescriptor, matching that descriptor is a condition of release, not a marketing claim.

A written quotation is normally issued within one business day of a complete enquiry. A complete enquiry means the CAS number, the quantity, the packing you want and the destination country.

Usually, where the order supports it. Smaller fills are quoted with the packing cost shown separately, and customer-labelled units are treated as part of the order rather than as an exception afterwards.

Blending is discussed on request. The catalogue lists single actives; a blend is a formulation and is quoted against the sheet you send rather than from a stock list.

Yes. Every compound here is sold for industrial and professional use, not for repacking into consumer products. The safety data sheet controls storage, handling and disposal.

Where a registration exists for a market we will say so in writing; where it does not, we say that too. Nothing on this site is a regulatory claim, and destination paperwork should be planned at enquiry stage rather than at the port.