Privacy

This page concerns the data collected through the enquiry forms on this site. It is deliberately short, because the site collects very little.

What is collected

When an enquiry is submitted, the site stores the name, email address, company, country, quantity, product of interest and the message you write, together with the page the enquiry came from and the IP address used to send it. Nothing else is collected.

Why

To answer the enquiry and to keep a record of the specification that was quoted. The IP address is stored solely to limit automated submissions and to investigate abuse of the form.

Who sees it

The technical desk that answers enquiries. Data is not sold, rented or shared with third parties for marketing. Where a shipment requires a forwarder or a customs broker, only the details needed for that shipment are passed on.

How long it is kept

Enquiry records are kept while the commercial relationship is active and for a reasonable period afterwards, so that a repeat order can be matched to the specification originally agreed. Records that are no longer needed are deleted.

Cookies

The site does not set advertising or tracking cookies. A technical cookie may be set when you are logged in to the administration area, which is not accessible to visitors.

Your rights

You can ask what has been stored about you, ask for it to be corrected, or ask for it to be deleted. Write to [email protected] and the request is answered within a reasonable period.